Blood and immune system · adults
Febrile neutropenia in adults
Fever when infection-fighting neutrophils are low
In brief
Neutrophils are a type of white blood cell that helps the body respond to infection. Neutropenia means the number of neutrophils in the blood is low. Febrile neutropenia means fever with confirmed or expected severe neutropenia.
Febrile neutropenia is a medical emergency. Infection can become serious quickly, and low neutrophil levels can make the usual signs of infection less obvious. Fever can also have a non-infectious cause, but an at-risk person should not try to work this out at home.
The emergency fever pathway on this page is for adults with confirmed severe neutropenia, an expected severe fall in neutrophils, or a treatment or condition that their clinical team says is high risk. It does not automatically apply to incidental, mild, stable neutropenia.
Contents
What is happening?
Neutrophils are made in the bone marrow and released into the bloodstream. They are one part of the immune system and help the body respond to infection.
The absolute neutrophil count, or ANC, measures neutrophils in the blood. A total white-cell count is a different measure and cannot be used in place of the ANC.
When neutrophil levels are very low, infection risk can rise. The body's response may also be less obvious. Redness, swelling, pus, pain or fever may be mild or absent even when an infection is serious.
Risk is not decided by the ANC alone. It also depends on the cause, how low the count is expected to fall, how long it may stay low, the underlying illness, treatment, other health conditions and how unwell the person is now. These factors need clinical assessment and should not be used as a home risk calculator.
What symptoms could it cause?
Neutropenia itself often causes no symptoms. A blood test is needed to measure the ANC.
Fever may be the first or only sign of infection. Other possible signs include chills or shivering, a sore throat, cough or breathing change, mouth ulcers, diarrhoea, pain when passing urine, or new redness, swelling, pain or discharge around the skin, a wound or an intravenous line.
Some serious infections do not cause fever. Feeling suddenly or seriously unwell matters, especially after recent anticancer treatment or when a care plan says there is a high risk of severe neutropenia.
Febrile neutropenia does not automatically mean sepsis. Neutropenic sepsis is a related but different diagnosis in which infection causes life-threatening organ problems in a person with neutropenia.
Could I need any further tests?
Urgent tests answer several different questions.
How unwell are you now?
The clinical team will check your temperature, breathing, heart rate, blood pressure, alertness and other signs. They will examine you for possible sources of infection.
Are neutrophils low, and are organs being affected?
A full blood count measures the ANC and other blood cells. Other blood tests can check kidney and liver function and look for signs that the body is under stress.
Could an infection be present, and where might it be?
Blood cultures are usually collected. Urine, respiratory or other samples, and imaging may be used when symptoms or the examination suggest a source.
Tests should not delay time-critical treatment when febrile neutropenia or serious infection is suspected. If you are at recognised high risk, do not wait for a current ANC before seeking help.
What can help?
Before an emergency
- Know the fever threshold and emergency service in your treatment plan.
- Keep a working digital thermometer and use the measurement method taught by your treating service.
- Keep your treatment details and emergency contact instructions easy to find.
- Ask the treating team or pharmacist how to use fever-reducing medicines safely. These medicines can hide infection signs.
When fever or serious illness starts
Follow the urgent action above. If it can be done without delaying care, record your temperature before taking a fever-reducing medicine. Do not use a lower temperature after medicine as a reason to stay home.
A named oncology or haematology emergency service can replace the emergency department only when it is part of your care plan, immediately available and able to assess you urgently. Trying to contact a service must not delay travel or emergency assessment.
During urgent assessment
The clinical team will assess how unwell you are, collect the tests that matter and start prompt treatment when infection is suspected. Treatment is often started before the source or exact organism is known.
Some people may later receive care through a formal outpatient pathway. This decision is made by the treating team after clinical risk assessment. The need for admission or discharge cannot be decided safely at home.
What might happen over time?
Febrile neutropenia can worsen quickly, but the course varies. It depends on the cause and duration of neutropenia, the infection, other health conditions, current stability and how soon effective treatment begins.
Early assessment gives the clinical team time to find serious problems and start time-critical treatment. It does not mean that infection, sepsis or hospital admission is certain.
Neutrophil counts can change over time. Ask the treating clinician whether future treatment or the underlying condition changes your risk plan.
Could something else be contributing?
Fever can come from infection or a non-infectious cause. Symptoms may also be affected by the underlying illness, medicines or treatment. Because these causes cannot be separated safely at home, an at-risk person should still follow the urgent pathway.
Not every adult with a low ANC has the same risk. If neutropenia is mild, stable or found by chance and no high-risk plan applies, ask the clinician who ordered the blood test what fever or illness should prompt emergency care.
Treatments that may not be routinely recommended
- Waiting for another temperature reading after 38.0°C can delay urgent assessment.
- Waiting for a routine appointment, the next day or a current ANC result is not safe when a high-risk person has reached the applicable threshold or feels seriously unwell.
- Using fever-reducing medicine to test whether the illness is serious is unreliable. A lower reading after medicine does not remove the need for assessment.
- Choosing home or outpatient care without clinical assessment is not recommended. Any outpatient pathway requires assessment and an established service.
When to seek help
Seek urgent emergency assessment now
If you have confirmed or expected severe neutropenia, or your treatment or condition has been identified as high risk:
- use the temperature threshold in your treatment plan;
- if no threshold is provided, act at one reading of 38.0°C or higher, or 37.5°C or higher for one hour;
- act immediately if you feel acutely or seriously unwell, even without fever; and
- go to the nearest emergency department or the named emergency oncology or haematology service in your care plan.
Follow any lower treatment-team threshold. A different plan threshold must never be used as a reason to wait after a reading of 38.0°C or higher.
Call 000 for severe breathing difficulty; new confusion, marked drowsiness or difficulty waking; collapse or fainting; blue, grey, blotchy or markedly discoloured skin; or illness that is rapidly worsening or feels worse than ever.
Arrange prompt medical review
If you have mild or stable neutropenia and have not been told to follow a high-risk emergency plan, obtain urgent medical advice for a new fever or possible infection symptoms. Follow any clinician-defined fever plan. Severe illness or possible sepsis still requires 000 or emergency-department assessment.
Ask promptly for a clear action plan if you do not know whether your condition or treatment places you at high risk.
Discuss at a routine review
Ask your treating clinician about the cause and expected course of your neutropenia, which temperature threshold applies, where to go in an emergency, how to measure temperature and how medicines may affect fever. Also ask for review when your treatment, health or blood counts change.
Medical words used on this page
- Neutrophil: A type of white blood cell that helps the body respond to infection.
- Absolute neutrophil count (ANC): A blood-test measure of the number of neutrophils in the blood.
- Neutropenia: A lower-than-normal number of circulating neutrophils.
- Febrile neutropenia: Fever with confirmed or expected severe neutropenia.
- Neutropenic sepsis: Life-threatening organ problems caused by infection in a person with neutropenia. It is not another name for every episode of febrile neutropenia.
Further information
- Infections during cancer treatment — eviQ
- What is neutropenia? — Cancer Council Australia
- Sepsis Clinical Care Standard — Australian Commission on Safety and Quality in Health Care
This information explains a diagnosed condition and common options that may be considered. It is general information and does not replace advice from a clinician who knows your medical history.
Clinical review: Reviewed by Dr Alexander Ho on 16 July 2026
Content version: 0.2.0
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